Responsible Gaming

Gaming Should Be Entertainment

At Richie & Co, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you find yourself viewing gambling as a source of income, it may be time to reassess your relationship with gaming.

Please gamble responsibly and within your means. Set limits you can afford to lose and stick to them.

Age Verification

You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use our platform. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not use this service.

Warning Signs of Problem Gambling

Be aware of these common signs that your gambling may be becoming a problem:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling activity: Concealing the amount of time or money spent gambling from family or friends
• Loss of control: Inability to stick to pre-set limits or stop when you intend to
• Gambling with money you can't afford to lose: Using money meant for bills, rent, or essentials
• Neglecting responsibilities: Missing work, school, or family obligations due to gambling
• Borrowing to gamble: Taking out loans or using credit to fund gambling activities
• Mood changes: Becoming irritable, anxious, or depressed when not gambling
• Tolerance: Needing to gamble with larger amounts to achieve the same excitement
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling

If you recognise any of these signs in your own behaviour, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

Our platform offers several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a session or over a period of time
• Reality Checks: Receive regular reminders during play sessions to check how long and how much you've been gambling
• Self-Exclusion: Voluntarily exclude yourself from your account for a set period if you need a break from gambling
• Account Closure: Close your account permanently if you wish to stop gambling entirely

We encourage you to use these tools to maintain a healthy and responsible gaming experience.

Support & Help Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:

Australia

• Gambling Help Online – Free, confidential counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)

United Kingdom

• GamCare – Free support and advice for problem gamblers
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Education and support resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Helpline and resources
  www.ncpgambling.org
  Phone: 1-800-GAMBLER (1-800-426-2537)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Support for problem gambling awareness and resources

If You Need Help

Problem gambling is a serious issue that can affect your mental health, finances, and relationships. If you or someone you care about is struggling with gambling, please seek help today.

Remember: reaching out for support is a sign of strength, not weakness. The organisations listed above are staffed by trained professionals who are ready to help in a confidential, non-judgmental environment.

You don't have to face this alone.